International Orders

 PAYMENT : 

  • We don't over COD facility for international orders. 
  •  We don't have access to your credit card, debit card or bank details. We use third party secure payment gateways such as Razorpay, Paypal & Paytm.
  • We charge the same price for all our customers located in any part of the world. There is no price change based upon your location. 

SHIPPING : 

  • We deliver worldwide. Our top delivery destinations are Australia, Singapore, USA, Africa & Canada. 
  • We provide free shipping for all prepaid orders equal & above Rs.15000/-. For orders upto Rs.15000/-, we charge a flat shipping fee of ₹1500/-.
  • Cash on Delivery option is not available for International orders. Only prepaid orders are accepted. 
  • We dispatch orders within 2 days and the orders are delivered within 5-10 days from the date of dispatch. 
  • We share tracking code after the order is dispatched. We use only trusted courier partners such as DTDC, Bluedart etc 
  • We deliver outside india on DDU (Delivery Duty Unpaid) basis. You order may be subject to import duties that are levied once the package reaches the destination country. An additional charge towards Import, Customs & Taxes may be levied by the Custom authority which will be borne by you. We have no control over these charges and cannot predict what they may be in actuals.Customs policies vary widely from country to country, and we recommend contacting the local customs office or their website for further information.
RETURNS/ CANCELLATIONS & EXCHANGE : 
  • Changes to order are entertained only before the date of dispatch. Once the order is dispatch, no changes can be made to the order. 
  • We do not offer return, refund, cancellation or exchange for international orders.
  • In case you have received the a faulty or defective product please reach out to us on modartaindia@gmail.com within 2 days from the date of delivery. 
  • We don't entertain claims where customer accepts the courier but reports missing items because all our orders are carefully packed with utmost care and sealed properly.  We retain packaging videos available for customer sharing within 2 days of delivery. After this period, due to storage constraints, we delete these videos.
  • While we meticulously pack international orders with appropriate materials to prevent transit damage, any loss or damage during transit won't be covered by us, and refunds won't be applicable.